Kloeckner Assistant is an artificial intelligence project that helps Klöckner & Co customers become digital customers without altering their procurement processes.
In the future, customers will still be able to send quotation requests or orders to Klöckner by e-mail, fax or phone and receive an offer or order confirmation in real time.
This fully automated processing will not only significantly reduce manual labor, but it also considerably accelerates the entire ordering process, from quotation request through offer preparation to order placement.
Status quo: Kloeckner Assistant automatically scans e-mailed PDF orders, extracts relevant information, matches it to the data in our ERP system and displays the results.
Within minutes, sales reps can then send order confirmations to our customers.