kloeckner.i solutions

We automate end-to-end processes to reduce manual effort, increase speed, and improve quality by combining proven automation technologies with Agentic AI.

• Sales Order and Quote Processing

• Automotive and Industry Quotes

• Invoice Processing

• Mill Certificate Processing

• Greenhouse Gas Reporting

• Sales Assistant Manager Voicebot

• Freshservice Ticketing Chatbot

We build digital solutions that strengthen your business, improve customer experience, and drive revenue. 

• Enterprise Resource Planning

• ERP Logistics Modules

• Supply Chain Planning

• Product Carbon Footprint Algorithm

• Part & Consignment Management

• Customer Portal and E-Commerce

• Corporate and Country Sites (CMS)

• Corporate Solutions

Powered by Artificial Intelligence, we turn data into actionable insights, enabling faster, smarter, and more transparent decision-making.

• Financial and Operational Reporting

• Predictive Customer Lifetime Value

• Data driven Price Recomendations

• Integrations with customers and suplliers

• Data Management & Provisioning

We simplify everyday work and boost productivity across teams with smart, user-friendly digital tools and AI Assistance.

• Personal M365 Teams Chatbot

• Excel formulas, analysis & automation

• E-Mail summarizing and drafting

• Virtual and physical meeting summary

• Knowledge and Document Assistance

• User Enablement and Training

We build and operate reliable IT infrastructure that enables modern ways of working, connects systems, and provides the foundation for secure, high-performing digital services.

• Cloud and infrastructure platforms

• Network and connectivity services

• Server, storage and backup solutions

• Identity and access infrastructure

• Monitoring, availability and performance

• Workplace and site infrastructure

• Infrastructure automation and standardization

We design and manage IT services through clear processes to continuously improve service quality, transparency and user satisfaction.

• Incident, problem and change management

• Service desk and user support

• Service catalog and service level management

• ITSM processes and continuous improvement

• Ticketing, reporting and process automation

• Knowledge management and self-service

• Onboarding, communication and service introduction

We manage external service providers and technology partners to ensure quality, transparency and cost efficiency while enabling reliable service delivery across all areas.

• Supplier and contract management

• Management of external IT service providers

• SLA, KPI and performance management

• Cost, budget and license transparency

• Escalation and quality management

• Tendering and procurement support

• Partner governance and service reviews

We protect company data, systems and digital processes through preventive, detective and responsive security measures, strengthening resilience against cyber threats.

• Security governance and policies

• Security monitoring and incident response

• Managed SOC 24/7

• Vulnerability and risk management

• Awareness, training and phishing simulations

• Endpoint, network and cloud security

• Compliance support and audit preparation