We want to be a pioneer in the digitization of our industry. So we are working on an extensive e-com solution for the Klöckner Group. We will thus stand out from other distributors to gain a competitive edge.
Experience so far has been promising. Our Swiss operations are posting steady increases in online sales and we have been running a webshop in the Netherlands for years. We are now expanding the successful program to the entire Group.
The user friendliness of an online business is key to its success. So kloeckner.i is testing the design and functions of the new shop at every development stage using sample customers. For example, the webshop is now being expanded into a portal that lets our customers and suppliers manage all data, invoices, factory certificates and other documents.